SRAM Derailleurs Recall

CSPC
Wed December 04 2013
Posted Dec 4, 2013
9,934

SRAM Recalls Derailleurs for Bicycles Due to Fall Hazard

Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Recall date:DECEMBER 04, 2013
Recall number:14-038

Recall Summary

Name of product: Bicycle chain derailleurs
Hazard: The rear derailleur’s rear pivot pin can loosen or dislodge causing the rear derailleur to jam or interfere with the wheel, posing a fall hazard.

Consumer Contact:

SRAM at (800) 346-2928 between 9 a.m. and 5 p.m. Monday through Friday CT or online at www.sram.com and click on “Recall Information” for more information.

Recall Details

Units

1,700

Description

The SRAM RED WiFLi Rear Derailleur is a device that moves a bicycle chain gears on the rear wheel. The name SRAM RED and the serial number of the derailleur are located on the back of the inner pulley wheel cage plate and visible when looking thru the spokes of the bicycle wheel. Serial numbers of affected products begin with one of the following four-digit codes:

31T2	37T2	43T2	49T2	03T3	09T3
32T2	38T2	44T2	50T2	04T3	10T3
33T2	39T2	45T2	51T2	05T3	11T3
34T2	40T2	46T2	52T2	06T3
35T2	41T2	47T2	01T3	07T3
36T2	42T2	78T2	02T3	08T3

The recalled derailleurs manufacturing dates are September 2012 through March 2013.

Incidents/Injuries

The firm has received reports of 43 incidents in the U.S. with one report of scrapes and bruises.

Remedy

Consumers should immediately stop using bicycles with the recalled SRAM RED derailleurs and return the bicycles to the place of purchase or any SRAM dealer for a free replacement, including installation. Consumers who bought the derailleurs as a stand-alone product can take them to the place of purchase for a free replacement or, for those who can make the equipment change themselves, contact SRAM for instructions on how to return the recalled product for the free replacement.

Sold at

Specialty bicycle retailers nationwide from September 2012 to November 2013 for approximately $380 as an aftermarket installation. They were also sold as original equipment on new high-end bicycles.