SRAM Recalls Derailleurs for Bicycles Due to Fall Hazard
Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Recall date:DECEMBER 04, 2013
Recall number:14-038
Recall Summary
Name of product: Bicycle chain derailleurs
Hazard: The rear derailleur’s rear pivot pin can
loosen or dislodge causing the rear derailleur to jam or interfere with
the wheel, posing a fall hazard.
Consumer Contact:
SRAM at (800) 346-2928 between 9 a.m. and 5 p.m. Monday through Friday CT or online at www.sram.com and click on “Recall Information” for more information.
Recall Details
Units
1,700
Description
The
SRAM RED WiFLi Rear Derailleur is a device that moves a bicycle chain
gears on the rear wheel. The name SRAM RED and the serial number of the
derailleur are located on the back of the inner pulley wheel cage plate
and visible when looking thru the spokes of the bicycle wheel. Serial
numbers of affected products begin with one of the following four-digit
codes:
| 31T2 |
37T2 |
43T2 |
49T2 |
03T3 |
09T3 |
| 32T2 |
38T2 |
44T2 |
50T2 |
04T3 |
10T3 |
| 33T2 |
39T2 |
45T2 |
51T2 |
05T3 |
11T3 |
| 34T2 |
40T2 |
46T2 |
52T2 |
06T3 |
|
| 35T2 |
41T2 |
47T2 |
01T3 |
07T3 |
|
| 36T2 |
42T2 |
78T2 |
02T3 |
08T3 |
|
The recalled derailleurs manufacturing dates are September 2012 through March 2013.
Incidents/Injuries
The firm has received reports of 43 incidents in the U.S. with one report of scrapes and bruises.
Remedy
Consumers
should immediately stop using bicycles with the recalled SRAM RED
derailleurs and return the bicycles to the place of purchase or any SRAM
dealer for a free replacement, including installation. Consumers who
bought the derailleurs as a stand-alone product can take them to the
place of purchase for a free replacement or, for those who can make the
equipment change themselves, contact SRAM for instructions on how to
return the recalled product for the free replacement.
Sold at
Specialty
bicycle retailers nationwide from September 2012 to November 2013 for
approximately $380 as an aftermarket installation. They were also sold
as original equipment on new high-end bicycles.
Manufacturer
SRAM, LLC, of Chicago, Ill.